- We know you are excited to get your KBS Coatings in your hands and we do our very best to ship out your order the same business day if placed by 3:00 P.M. CST.
- A free or flat ground shipping fee applies for all shipments going to one recipient address in the 48 contiguous United States. Please provide an accurate physical address for all shipments. Clearly note Apartment and Suite #’s if applicable. We do not ship to a PO Box.
- We ship your KBS Coatings from our warehouse in Valparaiso, IN. We utilize FedEx, UPS, USPS, and many LTL companies based upon location and size of the shipment.
- Expedited Same Day Ground Shipping VERSUS Same Day Economy Ground Shipping? If you select Expedited Same Day Ground Shipping, FedEx Ground or UPS Ground Shipping will be utilized. If you select Same Day Economy Ground Shipping, UPS SurePost, USPS Ground Advantage, FedEx Ground Economy, FedEx Ground, or UPS Ground may be utilized.
- Please note that due to FAA regulations, air or overnight shipping is not an option for most of our chemical and paint products. In most cases, orders are shipped the same business day if placed by 3:00 P.M. CST. If urgency is an issue, please contact us directly to determine if options are available. We are closed most major holidays.
- The recipient address must have a have working mail receptacle.
- Pallet size orders typically require a lead time of 1-5 days and are shipped by a freight courier. We will contact you with all special arrangements. Accessorial freight charges may apply.
- If a correct email is provided, a tracking number will be sent to you upon shipment of your order.
- Damaged shipments, incorrect products, or shortages must be reported to KBS Coatings within 48 hours of accepting delivery. No credit can be given for damages or shortages reported after that time.
- RETURN POLICY: We will gladly accept returns or exchanges within 30 days from date of purchase. Please call (219-263-0073) or email us to obtain RMA number for identification. Conditions of return or exchange require that products be unused and in resalable condition. Please package well and insure your return shipment to protect against loss or damages. Return shipping costs including refused delivery return charges are the purchaser's responsibility. Please ship only UPS Ground or FedEx Ground. Please note that all eligible returns are subject to a 10% re-stocking fee and original shipping costs are not refundable. The complete Return Policy can be found HERE.
Canadian Customers and Canadian Shipping
KBS Coatings ships direct to Canada via FedEx Ground. The shipping rates are dynamically displayed on the Cart Page or the Checkout Page and include transportation costs, all taxes, as well as customs and duties.
We also have convenient Online Resellers in Canada who ship Direct To You.
You can also call to get KBS Coatings in Canada.
- Please call Gerald at Plastique Royal: 450-661-8250 to place your order.
- Please call JB'S Power Center West Edmonton: 780-489-6663 to place your order.
We have a few featured resellers In Hawaii who can easily supply KBS Coatings products to our customers in Hawaii.
- Mr. Sandman Inc - 808-833-2500
- NAPA Hawaii - 808-244-1440.
Puerto Rico Customers
- In Puerto Rico, contact Econo Tools - 787-783-8213. They can easily supply KBS Coatings products to our customers in Puerto Rico.
We will usually ship out your order the same business day if placed by 3:00PM CST.
We reserve the right to choose the best shipper for your order. If you would prefer FedEx or UPS, please let us know in the comment section when placing an order and we will do our best to accommodate your request.